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        Mon Dec 17th 2018

        Statement on Ownership of OLDTOWN White Coffee

        OLDTOWN White Coffee has recently faced malicious and false allegations with regards to its ownership. These false allegations urge consumers to boycott our brand on the basis of false misinformation that we are owned by an individual from a political party. These allegations have been recurring for the past few years and have surfaced from time to time online.

        OLDTOWN White Coffee takes these allegations seriously as this misinformation is untrue and creates a negative perception of our business. We have filed a complaint with the Malaysian Communications and Multimedia Commission (“MCMC”) and will not hesitate to take legal action against detractors.

        We would like to reiterate once again that OLDTOWN White Coffee is not affiliated to any political party, nor does the company have any political interest. In early 2018, OLDTOWN White Coffee was wholly acquired by the Dutch-based Jacobs Douwe Egberts’ (“JDE”) through its indirect unit, Jacobs Douwe Egberts Holdings Asia NL BV, which is a leading global pure-play consumer packaged goods coffee company.

        OLDTOWN White Coffee’s vision is to be Asia Pacific’s leading white coffee brand, providing high quality products to customers globally. We hope this statement is clear and there will be no spreading of misinformation in the future.


        About OLDTOWN White Coffee
        Established in 1999, OLDTOWN White Coffee manufactures instant beverage mixes and products in addition to operating over 230 café outlets throughout Malaysia, Singapore, Indonesia, Hong Kong, China, Myanmar, and Cambodia.

        In 2005, the business expanded into the food service sector with the opening of a chain of café outlets based on the traditional Ipoh coffee shop setting and ambience under the brand name “OLDTOWN WHITE COFFEE”.

        OLDTOWN White Coffee now exports its instant beverage mixes to 18 countries worldwide and plans to continue expanding its café outlet network in the region.

        Thu Sep 21st 2017


        OLDTOWN White Coffee’s central food processing centre in Subang Jaya had an unfortunate incident on the morning of 21 September 2017.

        An explosion happened at our production floor at approximately 8am. Eight employees suffered injuries of varying degrees, and all have been sent to Serdang Hospital for immediate attention and treatment.

        With the help from Selangor Fire and Rescue Department, the rest of the building was successfully reopened in four hours as the damage was contained within the production room; our coffee and beverage manufacturing facility, warehouse, and office block are not affected by the incident.

        Read this

        Tue Jan 27th 2015

        Statement by OLDTOWN White Coffee

        Several Facebook posts have appeared since Friday, 23 January 2015 of a spelling error on an OLDTOWN White Coffee Order receipt of the word Tau Fu Pok, Fried Bean Curd. This post led some to believe that OLDTOWN White Coffee serves pork. This miscommunication was a result of a spelling error made by our outlet team when they entered the order into our system manually. Our menu does not carry anything by the name of “Tau Fu Pork”.

        We would like to clarify that ?OLDTOWN White Coffee does not serve pork in any outlets throughout Malaysia. We earned the Halal certification from the Department of Islamic Development Malaysia (JAKIM) and have been working very closely with the department in ensuring that all our equipment, ingredients, suppliers, and cleaning procedures continue to meet the Halal requirements by JAKIM.
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        Mon Mar 16th 2015

        GST Notice

        In accordance to the Goods & Services Tax Act 2014 (GST Act), Section 9(5), the Act states:

        Where any registered person displays, advertises, publishes or quotes in any manner the price of any supply of goods or services he makes or intends to make, such price shall include the tax that is chargeable on the supply unless the Director General approves otherwise under subsection (7).

        The Management of the brand OLDTOWN WHITE COFFEE would like to inform all customers that all our corporate owned, and franchised shops are ‘registered persons’ under the GST Act, and as at 1 April 2015, our menu as well as retail display prices are now inclusive of 6% GST for all standard rated items.
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        Fri Sep 26th 2014

        Statement by OLDTOWN White Coffee on the Recent Job Advertisement Announcement

        A series of blogs, online articles, tweets and Facebook posts have appeared since Saturday, 20 September 2014 alleging that OLDTOWN White Coffee is being racist by preferring certain races for its workforce. This was based on a recent job advertisement which was sent to JKT (Jabatan Tenaga Kerja), and produced by the Franchisee for its new outlet in Austin Heights, Johor Bahru. This has generated remarks indicating that OLDTOWN White Coffee is a racist brand, including calls to boycott us.

        Please download to read more.


        Thu Jan 23rd 2014


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        Mon Feb 2nd 2015

        Statement by OLDTOWN White Coffee on its Halal Certification

        OLDTOWN White Coffee would like to take this opportunity to once again assure our customers that the food and beverages served in all our outlets are Halal. The accusations that they are non-Halal are NOT TRUE and are made by an individual or individuals that have been misinformed.

        At OLDTOWN White Coffee, our priority has always been and will continue to be the quality of our products and the service we provide to our customers. The Halal certification is a very thorough and rigorous process. In order to maintain this certification all equipment, ingredients, suppliers and cleaning procedures must meet the Halal requirements by JAKIM. We would like to reiterate that we have met all those requirements in all OLDTOWN White Coffee outlets. On that note, our central kitchens continue to meet JAKIM’s Halal requirements.
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